Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern access to and use of the services and solutions ("Services") provided by Adopt-AI ("Adopt-AI", "we", "us") via the website https://adopt-ai.io or through direct contractual engagement.

By engaging Adopt-AI or using its Services, the Client ("Client", "you") accepts these Terms in full. These Terms shall prevail over any conflicting client terms, unless expressly agreed in writing.

Adopt-AI reserves the right to amend these Terms at any time. Updates will be published on the website or communicated directly to Clients, where applicable.

2. Scope of Services

Adopt-AI provides AI-powered business process automation, custom machine learning model development, and corporate training in artificial intelligence.

Our stack includes solutions built using no-code platforms (e.g., Softr, Make), PostgreSQL databases hosted in secure European GCP zones, and deployments of custom large language models. Certain solutions may interact directly with the Client's own infrastructure.

Unless otherwise agreed, services are provided on a business-to-business (B2B) basis only.

3. Client Responsibilities

The Client is solely responsible for:

• Ensuring the lawful collection and sharing of any personal or business data shared with or processed by Adopt-AI;
• Obtaining valid consent from its end users or data subjects, where required under applicable data protection law;
• Configuring and securing their own systems and infrastructure, including when integrated with Adopt-AI services;
• Clearly defining the purpose and legal basis of any data processing activities in which Adopt-AI is involved.

For Business Process Automation Services, where Adopt-AI processes data originating from or returning to the Client's infrastructure, the Client shall remain the sole data controller and bears full responsibility for its own compliance with data protection laws.

Adopt-AI does not perform any legal or regulatory validation of the Client's internal data practices.

4. Data Processing and Privacy Compliance

4.1 Legal Framework

Adopt-AI processes data in accordance with:

• The General Data Protection Regulation (EU) 2016/679 (GDPR);
• The Swiss Federal Act on Data Protection (nLPD / DPA) for Clients or data subjects located in Switzerland.

4.2 Roles and Responsibilities

Unless explicitly stated otherwise, the Client is the data controller and Adopt-AI acts as a data processor, following documented instructions.

Adopt-AI implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access control, and regular audits.

4.3 Hosting and Subprocessors

Data is hosted in secure zones within the European Union using Google Cloud Platform (GCP) infrastructure, with both primary and backup servers located in Europe.

Adopt-AI engages only subprocessors that are contractually bound to uphold data protection obligations equivalent to GDPR and Swiss DPA standards. Data processing agreements (DPA) are in place for all subprocessors.

A full list of subprocessors is available upon request and/or via https://adopt-ai.io, as applicable.

4.4 Swiss Representative / DPO

For matters related to data protection under Swiss law, Adopt-AI designates the following Data Protection Officer:

Adopt-AI

Rue du Pré-de-la-Bichette 1, 1202 Geneva, Switzerland

📧 contact@adopt-ai.io

5. Confidentiality

Adopt-AI treats all client information and data as strictly confidential. We undertake not to disclose, share, or use such information except as required to deliver our Services or comply with legal obligations.

This obligation of confidentiality survives the termination of any contract or service agreement.

6. Intellectual Property

All proprietary tools, platforms, interfaces, templates, scripts, models, and software components developed or deployed by Adopt-AI remain the exclusive property of Adopt-AI, unless expressly stated otherwise.

Client data remains the sole property of the Client. Adopt-AI claims no ownership rights over Client data.

7. Limitation of Liability

To the maximum extent permitted by law, Adopt-AI shall not be liable for:

• Any indirect, incidental, consequential, or punitive damages;
• Loss of profits, data, or business interruption;
• Damages resulting from Client's misuse, misconfiguration, or non-compliance with legal obligations.

Adopt-AI's total aggregate liability in any 12-month period shall not exceed the total fees paid by the Client for the Services during that period.

8. Data Retention and Termination

Unless otherwise agreed:

• All data provided by or processed for the Client will be returned or deleted within 30 days after contract termination.
• Adopt-AI may retain minimal metadata for compliance and audit purposes, in line with applicable laws.

Either party may terminate service provision in accordance with specific contract terms or, in absence thereof, with 30 days written notice.

9. Audit and Compliance Requests

The Client may, no more than once annually, request reasonable evidence of Adopt-AI's data protection compliance (e.g., audit reports, security measures).

Adopt-AI reserves the right to redact sensitive or confidential information unrelated to the Client's data or services.

10. Governing Law and Jurisdiction

These Terms shall be governed by:

• Swiss law, for Clients located in Switzerland;
• French law, for Clients located within the EU or elsewhere.

In case of dispute, jurisdiction shall lie with the competent courts of Geneva (Switzerland) or Paris (France), as determined by the Client's country of establishment.

11. Contact

For any questions regarding these Terms, please contact:

📧 contact@adopt-ai.io